EnerNOC: Demand Response: Delivering Intelligent Energy Decisions
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EnerNOC: Demand Response: Delivering Intelligent Energy Decisions

CIO VendorTim Healy, Chairman, Co-Founder and CEO
Over the last decade, establishing a modern, reliable and secure energy grid for the demands of a 21st century society has been a top industry priority. As grid technology evolves, energy industry is discovering better and efficient ways to deliver electric power to homes and businesses, safely and reliably. To enable utility and grid operators meet the rising energy demands, the Boston, MA based EnerNOC offers its Demand Response (DR) platform, thereby empowering energy providers to make intelligent energy decisions.

The company develops and provides clean and intelligent energy solutions to commercial, institutional, and industrial customers, as well as electric power grid operators and utilities. EnerNOC’s DR platform allows energy users of all kinds to act as “virtual power plants,” adding stability to the grid by voluntarily lowering users’ demand for electricity. EnerNOC’s customer engagement and intelligence application for utilities and their customers is built on an integrated, configurable, and scalable Demand Response that delivers rich analytics with utility-grade security and performance. “We offer utilities a robust, cost-effective means to harness the power of real-time energy data without the cost of building in-house infrastructure,” says Tim Healy, CEO, Chairman, and Co-Founder, EnerNOC. The integrated platform provides customers a full visibility into the availability and performance of their demand response resource – 24/7/365. This makes capacity, economic and ancillary services resources available on-demand, in a seamless and secure manner.

In addition to grid management, EnerNOC is using demand reduction as a stepping stone to enter the broader field of energy management, to run the buildings and campuses of its clients. Grid management has been a natural extension of the expertise EnerNOC houses.

“As we have grown, our software engineers have had to master an increasing diversity of software standards, control protocols, and other requirements. Expertise in these software layers has opened up a new frontier – the EnerNOC: smart building systems,” says Healy.

Further, the company aims to drive towards a goal of ‘persistent commissioning’, where EnerNOC would provide not just demand reduction services but real-time management of building systems. This approach permits on-the-fly performance optimization, as well as the ability to detect faults. EnerNOC taps into software-based solutions to help system operators establish supply or demand equilibrium during extreme market conditions.
For instance Leggett and Platt, an independent product manufacturer company, began exploring its options for Demand Response as part of its ongoing energy conservation efforts. After careful evaluation, Leggett and Platt chose EnerNOC as its strategic partner because of its DR expertise, energy intelligence software (EIS), and responsive on-site support.


EnerNOC’s Demand Response allows energy users of all kinds to act as virtual power plants


After implementing EnerNOC's software Leggett and Platt gained the data it needed to do a cost-benefit analysis of the best ways to implement DR at its various facilities. “Now the company delivers more than 12 MW through its participation in DR, helping to protect the grid during periods of peak use,” points out Healy. EnerNOC’s business model has won the confidence of both supply and demand side customers as well as the regulatory community who embrace its solutions. “This is generally a truism for competitive energy markets as well, where keeping customers happy can directly impact a retail energy service provider’s bottom line. We aim to keep customers engaged with our products, services, and programs,” concludes Healy.